At HomieeStudio, we are 100% committed to protecting the privacy and security of our customers and site visitors. If you have any questions about how we protect your privacy, send us an email at info@homieestudio.co.uk
CONSENT DECLARATION
By submitting your information and other information to us, you consent to the processing of such information in accordance with our Privacy Policy.
HOW WE USE YOUR INFORMATION
We use your information in a number of different ways depending on the nature of the information. The information below sets this out in detail, showing what we do, and why we do it.
- We use your name and contact details to do the following:
Deliver your purchase:
Your name and some contact details (such as delivery address) are necessary to fulfill your order.
Send service messages by text or email, such as order updates:
Your name and contact details (such as your email address and/or phone number) help us to keep you updated on your order’s status to ensure a successful delivery.
Send information by email, SMS, or post about our new products and services:
Your name and some contact details are used to keep you up to date with HomieeStudio news we think you might be interested in. We only send this with your permission.
Fraud prevention and detection:
To prevent and detect fraud against either you or HomieeStudio.
Show you HomieeStudio.co.uk adverts as you browse the web:
To keep you informed about our latest products and deals.
Find out what you and other customers are interested in:
To ensure we are helping you with useful product suggestions
- We use your payment information to do the following:
Receive payments and give refunds:
This is necessary to fulfill our transaction with you. However, no payment information is retained by HomieeStudio.
Fraud prevention and detection:
To prevent and detect fraud against either you or HomieeStudio.
- We use your contact history with us (what you’ve said to us whether over the phone, through email or via social media) to do the following:
Provide customer service and support:
We’re committed to helping our customers at every stage of their HomieeStudio journey. Your previous enquiries are used by our friendly team so we can tailor our advice to help you as best we can.
Train our staff:
We use previous enquiries to train our staff so when you contact us, you get the best possible customer service.
SHARING YOUR INFORMATION
We do not, and will not, sell any of your personal data – including your name, address, or email address – to any third party.
However, we do share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
- Companies that provide services to supply your purchases to you, such as payment service providers, warehouses, order packers and delivery companies.
- Professional service providers, such as marketing agencies, advertising partners and website hosts who help us run our business.
- Credit reference agencies, law enforcement and fraud prevention agencies, so we can protect ourselves and our customers against fraud.
- Companies approved by you, such as any social media sites you’ve chosen to link to your HomieeStudio account or payment service providers you’ve opted to use such as PayPal.
MARKETING MESSAGES
If you have said you’d like us to, we will send you marketing messages via email to keep you informed about what we’re up to and to help you see and find our products.
You can stop receiving marketing messages from us at any time. You can do this by:
- Changing your preferences in your HomieeStudio account settings or
- Clicking on the ‘unsubscribe’ link included in all HomieeStudio emails or
Once you have indicated that you no longer wish to receive emails from HomieeStudio, we will update your profile to ensure that you don’t receive further marketing messages from us.
SEEING ADVERTS FOR HOMIEESTUDIO ONLINE
We run online advertisements to keep you informed about HomieeStudio, and to help you see and find our products.
Like many companies, we may show HomieeStudio banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers. We may also employ specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
The banners and ads you see will be based on retained information we have about you or your previous interactions with HomieeStudio. For example, your HomieeStudio search history, the content you read on HomieeStudio, or the HomieeStudio banners and ads you have previously clicked on will inform what we present to you in our online ads.
KEEPING YOUR INFORMATION
We will retain your information for as long as you have your account, or as long as it is needed to be able to provide our services to you. In the case of any contact you may have with our Customer Service team, your details will only be retained for as long as is necessary to provide support-related reporting and trend analysis.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or to enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
YOUR RIGHTS
It’s important to us that you understand your rights relating to your personal information:
- The right to be informed about how your personal information is being used
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information we hold about you
- The right to request that we delete your data, or stop processing it or collecting it, unless it is required for business operations such as tax or legal purposes
- The right to request that we transfer or port elements of your data either to you or another service provider
- The right to complain to your data protection regulator
CHANGES TO HOW WE PROTECT YOUR PRIVACY
We may change this page from time to time to reflect how we are processing your data.
If we make significant changes, we will make that clear on the HomieeStudio website or other HomieeStudio services, or by some other means of contact such as email, so that you are able to review the changes before you continue to engage with HomieeStudio.
COOKIES
We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.
- Site functionality cookies
These cookies allow you to navigate the site and use our features, such as “Add to Cart” and “Save for Later”.
- Site analytics cookies
These cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
- Customer preference cookies
- Targeting or advertising cookies
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.
Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.